Privacy Policy
The aim of this policy is to inform interested parties about the different processing carried
out by this organisation through the website and that affects their personal data in
accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of
Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European
Parliament and of the Council of 27 April 2016. This privacy policy applies to all of the Company’s operations, including suppliers.
Identification and contact details of the data protection officer and officer
Data controller
- Company name: Donte Group, S.L.U. (formerly Inversiones Odontológicas 2016, S.L.U.).
- NIF: B87619698
- Address: Parque Empresarial La Finca C/ Paseo del Club Deportivo, s/n. Block 3 – Second Floor (28233 – Pozuelo de Alarcón) Madrid.
- Telephone: (+34) 91 375 65 60
- E-mail for the exercise of rights related to data protection: lopd@dontegroup.com.IMPORTANT: this is an e-mail in which only the exercise of rights related to the protection of personal data is attended. For queries related to dental treatments we provide you with the following address: atencionalpaciente@vitaldent.com. For queries related to dental treatments we put at your disposal the following address: atencionalpaciente@vitaldent.com.
Data Protection Officer
- Company name: SEGURIDAD Y PRIVACIDAD DE DATOS S.L. (FORLOPD) • NIF: B98689920
- Address: Avenida Calle Menorca 19, EDIFICIO AQUA MULTIESPACIO, planta 17, (46023 – Valencia).
- Telephone: 900 85 85 50
- Contact Email: infodpo@forlopd.es
Purposes of processing your personal data
Users/browsers of the controller’s website
- Respond to requests for calls or more information transferred through our contact channels.
- Send promotions, discounts, competitions, gifts and other commercial communications to those users who have given their consent by email, SMS or telephone call.
- Send an informative summary about our Blog posts to subscribers.
- To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
- We may also use our own or third-party cookies to analyse the navigation and behaviour of users on the website. For more information, please see our Cookie Policy.
- To comply with the legal obligations that are directly applicable to us and regulate our activity.
- Protect and exercise our rights or respond to claims of any kind.
- Carrying out statistical and segmentation calculations as well as scheduling appointments or video calls through our chatbox without storing the data included in it.
- The management of appointments in the different clinics that are part of the group can be done through any of the websites of the different entities. Requesting an appointment through any of the enabled websites requires acceptance of the privacy policy included in each one and the purposes specified therein. In any case, if you do not want to use this system, you can directly request your appointment, either in person or by telephone at the clinic you trust responsible for your data.
Job Candidates or Job Applicants
- In the event that we manage job offers through our website, your data will be processed for the following purposes:
- Manage your application.
- To contact you to inform you of the status of the selection process and your application in it.
- To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
- We may also use our own or third-party cookies to analyse the navigation and behaviour of users on the website. For more information, please see our Cookie Policy.
- To protect and exercise our rights or respond to claims of any kind.
- We inform you that the offers managed through this page and your application for them implies access to a job bank that will allow the transfer of your data between different brands of our group. These can be consulted in the “Recipients” section of this privacy policy. If you do not authorise the transfer of your data to all the entities involved, please submit your application or CV on the pages or media independently managed by any of them.
Legal basis for processing
Users/browsers on the website of the controller
In the consent you have given us to process your data for the indicated purposes. In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
To comply with legal obligations that apply to us. In this case, the data subject may not object to the processing of personal data.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the interested party may not refuse the processing of personal data, although they may exercise, where appropriate, the rights recognised in section eight of this policy.
Job Candidates or Job Applicants
In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
To comply with legal obligations that apply to us. In this case, the data subject may not object to the processing of personal data.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the interested party may not refuse the processing of personal data, although they may exercise, where appropriate, the rights recognised in section eight of this policy.
Data retention periods or criteria
The personal data provided will be kept for the time necessary to fulfil the purposes for which they were initially collected.
Once the data is no longer necessary for the processing in question, they will be duly blocked in order to, where appropriate, make them available to the competent Administrations and Public Bodies, Judges and Courts or the Public Prosecutor’s Office, during the limitation period for actions that may arise from the relationship with the patient and/or the storage periods provided for by law.
In the event that you have provided us with your CV, we will keep your data for a maximum period of one year from the receipt of it by the entity, unless you have authorised us to keep your data for a longer retention period than indicated
Automated decisions and profiling
The website does not make automated decisions or create profiles.
Recipients
During the duration of the processing of your personal data, the organization may transfer your data to the following recipients:
- Judges and Courts.
- State Security Forces and Bodies.
- Other competent public authorities or bodies, when the controller has a legal obligation to provide personal data.
- Other entities of the group based on recital 48 GDPR.
| BRAND | COMPANY NAME | WEB |
| Moonz | MOONZ, S.L. | www.moonz.com |
| Smysecret | DONTE GROUP, S.L.U. | www.smysecret.com |
| Vitaldent | DONTE GROUP, S.L.U. | www.vitaldent.com |
| MAEX | MAEX ODONTOLÓGICA, S.L. | www.maexdental.com |
International data transfers
The organization does not carry out any International Data Transfer.
Rights
The interested parties may exercise at any time and completely free of charge the rights of access, rectification and deletion, as well as request that the processing of their personal data be limited, oppose it, request the portability of these (whenever technically possible) or withdraw the consent given, and where appropriate, where appropriate, not to be subject to a decision based solely on automated processing, including profiling.
These rights include:
- Access
- Rectification
- Supresión
- Limitation of processing
- Opposition
- Portability
- Withdrawal of consent
- Not be subject to automated decisions
To do so, you may use the forms provided by the organization, or send a letter to the postal address or e-mail indicated above. We may request
that you accompany your request with a photocopy of your ID card or equivalent document, in order to prove your identity when there are reasonable doubts about it.
In the event that you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es.
In compliance with the provisions of Article 21 of Law 34/2002 on information society
services and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address lopd@dontegroup.com with the subject “UNSUBSCRIBE” or by clicking on the email box *to unsubscribe*.
Remember that this section is exclusively for the exercise of rights with respect to the owner of this website. If you wish to address your request to any of the other responsible entities, you must do so directly with them. To do this, you can access their privacy policies through their respective websites.
Disciplinary action in the event of non-compliance
In the event of non-compliance with this privacy policy, disciplinary measures will be applied in accordance with internal regulations (zero-tolerance policy), following a zero tolerance policy against breaches that compromise the security of personal data. Disciplinary actions range from warnings to termination of employment, depending on the severity of the breach.
Veracity of the data
The interested party guarantees that the data provided is true, accurate, complete and up to-date; undertaking to inform of any change with respect to the data provided, through the channels enabled for this purpose and indicated in this policy. It will be responsible for any damage, both direct and indirect, that it may cause as a result of non-compliance with this obligation.
In the event that the user provides data from third parties, he/she declares that he/she has the consent of the interested parties and undertakes to transfer the information contained in this clause, exempting the organization from any liability arising from the failure to comply with this obligation
Security measures
Donte Group has adopted the necessary technical and organisational measures to guarantee a level of security appropriate to the risks detected, in compliance with Article 32 of the GDPR.
Social Media
Social Networks are part of the daily life of many Internet users, and for them the Entity has created different profiles in some of them.
All users who visit our website have the opportunity to join our social networks or groups.
However, you should bear in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend that you carefully read their terms of use and privacy policies, as well as make sure to configure your preferences regarding the processing of data.
Modifications / update
This privacy policy may be modified/updated in accordance with the legal requirements established or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency or changes to our website. It was last updated on 03/25/2025 and this version is the current one. It was last updated on 03/25/2025 and this version is the current one.
For this reason, we advise users to periodically visit our privacy policy. If you have any questions about this policy, you can contact Donte Group via the following email lopd@dontegroup.com
