Roadmap
Caring for people
From our employees and partners, to our patients and the communities where we operate; all these people are the driving force of our plan. For that reason, supported by that pillar, we aim to: Contribute to the well-being of our employees, at work and in their personal lives; by guaranteeing professional development through training plans and generating the most appropriate working environment for our employees, we will facilitate conciliation to attract new talent and retain existing talent. Similarly, we will promote an excellent and sustainable clinical experience that enables us to reach new generations and win the loyalty of existing patients, facilitating access to dental health through financing or other programmes.
01
Promote the well-being of our employees in their daily work and personal lives.
Contribute to the happiness of our people in carrying out their daily tasks at Vitaldent.
02
Train our staff to guarantee their professional development.
Promote the professional and personal development of our employees through training programmes.
03
Facilitate conciliation to retain and attract the best talent.
04
Guarantee the best environment in terms of work, well-being and fair remuneration for the dental practitioners who work with us.
01
Promote the well-being of our employees in their daily work and personal lives.
Contribute to the happiness of our people in carrying out their daily tasks at Vitaldent.
02
Train our staff to guarantee their professional development.
Promote the professional and personal development of our employees through training programmes.
03
Facilitate conciliation to retain and attract the best talent.
04
Guarantee the best environment in terms of work, well-being and fair remuneration for the dental practitioners who work with us.
05
Guarantee an excellent and sustainable patient experience that will enable us to reach new generations.
Provide our patients with an experience of the highest quality that seeks excellence and is committed to sustainability.
06
Democratisation of access to dental care through financing or other programmes.
Strengthen our role in promoting access to dental health services by all the population, regardless of their social and financial status.
05
Guarantee an excellent and sustainable patient experience that will enable us to reach new generations.
Provide our patients with an experience of the highest quality that seeks excellence and is committed to sustainability.
06
Democratisation of access to dental care through financing or other programmes.
Strengthen our role in promoting access to dental health services by all the population, regardless of their social and financial status.
07
Promote health and well-being in the communities and civil society in which our clinics operate
Highlight the importance of our commitment to local communities by involving the entire organisation in their economic and social development.
07
Promote health and well-being in the communities and civil society in which our clinics operate
Highlight the importance of our commitment to local communities by involving the entire organisation in their economic and social development.
Protecting our corporate culture and good governance
We aim to be a benchmark company in best business practice, supported by our values and our purpose.
In all cases, operating in accordance with principles of transparency, good governance and business ethics to be a leader in sustainability in the oral health sector.
By virtue of the transparency and application of our code of conduct, we do not contribute financially to any political or commercial organization. The only contributions we make, which are publicly available, are our participation in business organizations such as CEOE, or donations and contributions to NGOs and entities with a positive social impact in accordance with our purpose such as the SIFU Foundation. The only commitment, more social than political, that DONTE GROUP is carrying out is to advocate for the extension of oral health coverage in the public health system by contributing with studies and reports that quantify how this aspiration could become a reality, which is in line with the global oral health strategy promoted by the WHO.
08
Promote a sustainable culture that pursues a common purpose and values
Transform the organisation to integrate sustainability into decision-making processes and work to achieve a common purpose
09
Ensure good governance and business ethics in all areas of our business
Reaffirm Vitaldent’s internal commitment to ethics and good governance, extending it and consolidating it along the entire value chain
10
Strengthen our commitment to transparency with stakeholders
Achieve greater transparency in ESG aspects to respond to the demands of our interest groups (society, stakeholders, employees, etc.)
11
Lead the sector with the support of effective sustainability communication
Become a benchmark in the dental industry and lead its transformation in matters related to sustainability.
08
Promote a sustainable culture that pursues a common purpose and values
Transform the organisation to integrate sustainability into decision-making processes and work to achieve a common purpose
09
Ensure good governance and business ethics in all areas of our business
Reaffirm Vitaldent’s internal commitment to ethics and good governance, extending it and consolidating it along the entire value chain
10
Strengthen our commitment to transparency with stakeholders
Achieve greater transparency in ESG aspects to respond to the demands of our interest groups (society, stakeholders, employees, etc.)
11
Lead the sector with the support of effective sustainability communication
Become a benchmark in the dental industry and lead its transformation in matters related to sustainability.
Protecting the planet
As a company we include the health of our planet in our decision-making process.
Our purpose in protecting the planet will be carried out through leadership accompanied by sustainable communication. The coherence of our actions with respect to our purpose will be a priority: reducing the generation of waste and emissions, promoting the circular economy and managing energy and water resources efficiently.
12
Reduce the generation of waste and emissions and promote the circular economy.
Take a committed environmental stance in order to reduce waste and emissions and promote the recycling of resources.
13
Efficient management of energy and water resources
Promote a responsible management of resources and their impacts on the environment by increasing operational efficiency
12
Reduce the generation of waste and emissions and promote the circular economy.
Take a committed environmental stance in order to reduce waste and emissions and promote the recycling of resources.
13
Efficient management of energy and water resources
Promote a responsible management of resources and their impacts on the environment by increasing operational efficiency
Indicators and KPIs
To achieve a global and orderly vision, our #CompromiSOStenible is based on indicators that measure our sustainability in the three levers we use to guide our ESG strategy.
CARING FOR PEOPLE
Employees and partners
- Satisfaction of the employees and dental practitioners who work with us
- Training
- Conciliation
- Retain and attract the best talent
Our Patients
- Patient experience and access to financing
Our communities
- Communities
Protecting our corporate culture and good governance
Our aim and leadership
- Sustainable culture, good governance in all areas of our business
- Transparency
PROTECTING THE PLANET
Environment
- Waste and emissions
- Energy and water
Indicators and KPIs
To achieve a global and orderly vision, our #CompromiSOStenible is based on indicators that measure our sustainability in the three levers we use to guide our ESG strategy.
CARING FOR PEOPLE
Employees and partners
– Satisfaction of the employees and dental practitioners who work with us
– Training
– Conciliation
– Attraction and retention of talent
Our Patients
– Pacient experience and access to financing
Our communities
– Communities
Protecting our corporate culture and good governance
Our aim and leadership
– Culture, diversity and good governance in the whole value chain
– Transparency
PROTECTING THE PLANET
Environment
